Shipping policy

Thank you for shopping with Emiora Shop.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders are not processed or shipped on public holidays.

Shipping Time
Estimated delivery times within the UAE are:
Dubai: 1–3 business days
Other UAE Cities: 2–5 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Cash on Delivery (COD)
We currently offer Cash on Delivery (COD) for eligible locations within the UAE.
Customers are requested to ensure that:
The shipping address is accurate.
A valid phone number is provided.
Someone is available to receive the order.

Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is confirmed.
Order Tracking
Once your order has been shipped, tracking information may be provided where available.

Delivery Delays

While we strive to deliver orders on time, Emiora Shop cannot guarantee delivery dates and is not responsible for delays caused by courier companies or circumstances beyond our control.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. Emiora Shop is not responsible for delivery issues resulting from incorrect or incomplete addresses.

Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and provide photos of the package and product.

Contact Us
If you have any questions regarding shipping or delivery, please contact us through the contact information available on our website.